Budget Control Tools
On bajer, you can set your own daily, weekly, and monthly deposit limits. The system will automatically stop you from going beyond your budget.
Session Time Limits
Decide in advance how long you'll play in one session. When that time is up, bajer will remind you to take a break and, if needed, automatically end the session.
Self-Exclusion
If you feel you need a break, you can exclude yourself from the platform for anywhere from 48 hours up to permanently. We respect your decision.
Loss Limit
Set a cap on how much you can lose within a given period. Once the limit is reached, the system will not allow any further bets — to protect your finances.
Reality Check
At regular intervals, a pop-up will show you how long you've been playing and how much you've won or lost. This awareness helps you make better, more informed decisions.
Account Cooling-Off
Temporarily deactivate your account. Setting a cooling-off period of 48 hours, 1 week, or 1 month will prevent you from logging in during that time.
What Is Responsible Gaming and Why Does It Matter
Online gaming and Sports Betting are a source of fun and entertainment for millions of people. But like any form of entertainment, it requires boundaries. Responsible gaming is not just about spending less — it means enjoying gaming consciously, with full awareness of your financial limits and mental well-being.
Bajer is fully aware of its responsibilities as an entertainment platform. We want every user to enjoy gaming as a fun leisure activity — not as a source of income or an escape from frustration. Understanding and respecting that distinction is what responsible gaming is all about.
In Bangladesh, where mobile internet has made gaming more accessible than ever, responsible behaviour is especially important. We always encourage players to keep their commitment to family and loved ones in mind.
Keep in mind: Gaming is entertainment — it was never meant to be a reliable source of income. Before every bet, ask yourself: "Am I doing this for fun?"
Bajer's responsible gaming policy is built on globally recognised Responsible Gambling guidelines. We believe that with the right information, tools, and support, every user can keep their gaming safe on their own.
Bajer's Responsible Gaming Principles
Responsible gaming at bajer is not just a list of rules — it is part of our business philosophy. We follow five core principles in our day-to-day operations.
Transparency & Integrity
We never guarantee winnings. It is our policy to provide honest information about each game's RTP (Return to Player) and house edge, so users understand that the house maintains an advantage over the long run.
User Well-being First
We do not run any promotions designed to push users into overspending. Bonus terms are clear and fair. If a user's behaviour shows signs of a problem, we will reach out proactively.
Easily Accessible Protection Tools
Self-Exclusion, deposit limits, session timers — all of these features are available in your account settings with just a few clicks. No complicated process, no waiting.
Strict Protection for Minors
No one under 18 may open an account on bajer. Age is verified during the KYC process, and we reserve the right to suspend any account immediately if there is reasonable doubt.
A Culture of Support
There is no shame in struggling. bajer's customer support team, self-exclusion tools, and referrals to external advisory organisations are all ready to help. Asking for help is an act of courage.
Types of Protection Tools
Strict Age Limits
Fastest Cooling-Off
Permanent Self-Exclusion Option
Explore our protection tools in detail
Bajer provides multiple effective tools to help users stay in control. These can be activated at any time from the "Settings → Responsible Gaming" section of your account.
Deposit Limit
Set a maximum deposit limit — daily, weekly, or monthly. Increasing your limit takes effect after 24 hours; reductions apply immediately.
Session Time Limit
Set a maximum session length before you start playing. When the time is up, you'll be automatically logged out and prompted to take a break.
Loss Limit
The maximum amount you can lose within a set period. Once you hit the limit, placing further bets will be automatically stopped.
Cooling-Off Period
Deactivate your account for 48 hours, 1 week, or 1 month. You will not be able to log in during this period.
Self-Exclusion
Exclude yourself from the platform for 6 months, 1 year, or permanently. Your decision will be respected — no one will pressure you to return.
Reality Check Notifications
At your chosen intervals, a brief on-screen summary will appear — showing your play time, wins and losses, and a reminder to take a break.
Limit Change Policy
| Type of Change | Time to Take Effect | Reason |
|---|---|---|
| Decreasing Limits | Immediate | Quick Actions for Your Protection |
| Increasing Limits | After 24 Hours | Preventing Impulsive Decisions |
| Cooling-Off Activated | Immediate | Immediate Protection |
| Cancel Cooling-Off | Upon Expiry | Time-Tested Decisions |
| Self-Exclusion | Immediate | Maximum Protection |
| Lifting Self-Exclusion | After a 30-Day Review | Ensuring Informed Decisions |
Signs of Problem Gaming
Recognising when gaming shifts from entertainment to a problem is the most important step. Below are some warning signs — if any of these apply to you, pause and seek help.
Signs That May Be a Cause for Concern
You keep placing bigger bets in an attempt to recover losses ("Chasing Losses").
You are hiding your gaming activity from family or friends.
Feeling restless, irritable, or anxious when you're unable to play.
You are using money meant for bills or household expenses to fund your bets.
Spending more time gaming at the expense of work, study, or family.
You set your own limits but keep breaking them repeatedly.
Gaming with borrowed money or funds taken from others.
You want to stop playing but find you cannot stop yourself.
Pay Attention: If more than three of the above signs appear regularly, it may indicate problematic gaming. Don't be ashamed to seek help — acknowledging the problem is the first step toward solving it.
Signs of Healthy Gaming
Play for entertainment, not in pursuit of guaranteed wins.
You can stay calm after a loss and don't feel compelled to place more bets.
Your family or friends know you game and are comfortable with it.
Cover gaming costs only from your "entertainment budget," kept entirely separate from your household finances.
You can stop playing whenever you like and have no trouble taking breaks.
Gaming does not interfere with your other responsibilities in life.
Check Yourself — Self-Assessment Test
Answer the following questions honestly — they are for you alone, and no results are shared with us. The goal is to help you understand where your gaming habits currently stand.
Answer based on your experience over the past month
Have you ever spent more than your set budget and felt regret afterwards?
After a loss, did you place another bet in the same session to try to win that money back?
Have you had any arguments or conversations with family or close ones about your gaming?
Have thoughts of gaming crept in during work or study, pulling your focus away?
Have you found it difficult to control the time or money you spend on gaming?
Have you used gaming to cope with stress, loneliness, or depression?
Have you ever borrowed money or gone into debt to cover gaming expenses?
Results Analysis: If you answer "Yes" to 3 or more questions, consider taking a break or seeking professional advice. 1–2 "Yes" answers mean you should be more cautious. All "No" answers mean you are enjoying gaming within healthy limits — keep going, but stay mindful.
Smart Budget Planning — A Guide to Financial Safety
The most practical side of responsible gaming is having a solid budget plan. While bajer offers built-in budget management tools, the right mindset matters even more. Here are a few tips to keep in mind.
6.1 Keep a Separate Gaming Budget
Each month, allocate a fixed portion of your income — an amount you can afford to lose entirely without affecting your household — as your "entertainment budget" for gaming. Think of it as equivalent to what you'd spend on cafes or cinema in a month.
- Budget from what's left after covering your household essentials — bills, rent, food, and savings.
- Once your budget is gone, that's it for the day — regardless of the circumstances.
- Keep your winnings separate and make it a habit to withdraw them promptly.
- Keep a monthly record — how much you've spent, and how much you've won or lost.
6.2 Time Budgets Matter Too
Track not just your money, but your time. Decide in advance how long you'll spend gaming each day or week. bajer's session timer is there to help you do exactly that.
A simple rule of thumb: after dedicating time to family, work, or study, reserve a small portion of your remaining free time for gaming — not all of it.
Practical Tip: Gaming is never an investment or a source of income. Even an RTP of 96% means the casino keeps an average of 4 BDT for every 100 BDT wagered over time. Accept this reality and enjoy it purely as entertainment.
6.3 Avoiding Impulsive Decisions
The greatest damage in gaming often comes from decisions made in emotional moments. After a big loss, thinking "one more try and I'll win it back," or after a big win, thinking "luck is on my side today" and betting even more — both are dangerous ways of thinking.
After a big loss or win, step away for a while. Make a cup of tea, go for a short walk, then come back with a clear head before deciding how to proceed.
Protecting Minors — The Role of the Family
Bajer strictly prohibits anyone under 18 from accessing the platform. Date of birth and ID are verified during KYC. That said, family members also play an important role.
Advice for Parents
Keep Your Device Secure
Use a strong password on your mobile or computer. Keep your screen lock enabled. If you're logged into the bajer app or website, log out before handing your device to someone else.
Talk to Your Children
Explain the difference between online gaming and betting. Help them understand age restrictions and why they exist. Awareness is the best protection.
Use Parental Controls
Good Parental Control apps are available for both Android and iOS, allowing you to block children's access to specific sites or apps.
Report a Concern
If you suspect a child has used or attempted to use your account, contact the bajer support team immediately. We take this matter seriously.
Please Note: If any underage person registers or attempts to register on bajer, the account will be immediately closed and no transactions will be refunded. Parents and guardians, please stay vigilant.
Support & Guidance — You Are Not Alone
It's natural to feel ashamed or alone when gaming becomes a problem. But remember — asking for help is a sign of courage, not weakness. At bajer, we're always here for you.
Bajer's In-House Support
Our customer support team is specially trained in responsible gaming. Whether you need help setting limits, activating Self-Exclusion, or simply want to talk — we're ready.
- Live Chat: Active 24/7. Connection is typically established within 5 minutes.
- Email: [email protected] — Send us a detailed message and we'll get back to you within 48 hours.
- Account Panel: Access limit and exclusion tools directly from your settings.
Steps to Help Yourself When Things Go Wrong
Acknowledge
Recognising that you have a problem is the hardest and most important step of all. Be honest with yourself.
Take an Immediate Break
Activate Self-Exclusion or a Cooling-Off period right away. During a difficult moment, go directly to your account settings to do this.
Let Someone Close to You Know
Telling a family member or a trusted friend eases mental pressure and helps create a sense of accountability.
Seek Professional Help
Talking to a mental health professional or counsellor can be remarkably effective. It is not a sign of failure — it is a sign of self-care.
If you need urgent mental health support, please contact your country's national mental health helpline. bajer does not provide this service directly, but we are always ready to point you toward the right resources.
How to Set Limits on bajer — A Step-by-Step Guide
The safety tools on bajer are straightforward to use. Below is a step-by-step guide on how to set deposit limits, session time limits, and self-exclusion.
Setting a Deposit Limit
Log In to Your Account
Log in to your account on bajer and click the profile icon in the top-right corner.
Open the Settings Menu
Select "Account Settings" from the dropdown menu.
"Responsible Gaming" Tab
Go to the "Responsible Gaming" tab within Settings. All protection tools are available there.
Set a Limit Amount
Go to the "Deposit Limit" section and choose your preferred limit type — daily, weekly, or monthly — then enter the amount.
Confirm
Click the "Save" button. Lowering a limit takes effect immediately; increasing one takes effect after 24 hours.
Activating Self-Exclusion
Go to the same "Responsible Gaming" section and select the "Self Exclusion" option. Choose a duration (6 months, 1 year, or permanent). Click the confirmation link in the email — your account will then be closed for the selected period.
If you're having trouble finding the settings or the process feels complicated, our team is available on live chat to guide you through it directly. There's no need to feel embarrassed — we're genuinely happy to help.
User FAQs
Below are answers to some common questions that come up on the Responsible Gaming page.
To receive bajer's promotional offers — such as free spins or daily check-in rewards — keep the following in mind:
- Account Must Be Active: Most promo offers are only available to players who have completed KYC verification and have a verified account.
- Daily Check-In: Log in within the designated time each day and go to the check-in section. Rewards typically increase the more consecutive days you check in.
- Free Spins: Free spins may be awarded with specific games or deposit offers. Visit the promotions page to view current offers.
- Wagering Requirements: Winnings from free spins cannot be withdrawn directly — you must first meet the specified wagering requirement. Full terms are clearly stated in the offer details.
- Duration: Every free spin or check-in bonus has a set expiry — typically 24 to 72 hours. It cannot be used after it expires.
Log in and visit the "Promotions" section to see the latest available offers.
The app crashing unexpectedly or displaying an "Update Required" message is a common issue. Follow the steps below:
- Clear Cache: Clear the app's cache data from your phone settings (Settings → Apps → bajer → Clear Cache). This resolves the issue in most cases.
- Update: Install the latest version from the App Store or bajer's official download page. Older versions are sometimes disabled for security reasons.
- Restart Your Phone: Sometimes a simple restart is all it takes to fix the issue.
- Check Your Internet Connection: The app may crash on a weak or unstable internet connection. Try again on a better network.
- Reinstall: If none of the above steps work, uninstall the app and reinstall it fresh. Make sure to save your login details separately beforehand.
- Use a browser: If you're experiencing issues with the app, you can access bajer's website directly through your mobile browser.
If the problem persists, contact us via live chat with your device model, OS version, and a description of the issue — our technical team will be happy to assist.
Play Responsibly, Enjoy Yourself at bajer
Use our protection tools, set your own limits, and enjoy safe entertainment. bajer is always here for you.